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3.1 | 476 Reviews

28 cu.ft. Smart wi-fi Enabled French Door Refrigerator

LG LMXS28626S

Available in 2 Color(s)

Features

  • 28 cu.ft. Large Capacity lets you stock up on more of your favorites
  • Fingerprint and smudge resistant finish lets you clean easily with a quick wipe
  • Door Cooling+ helps maintain a cold interior everytime you open the fridge and take out food
  • 2 Freezer Drawers for Maximum Organization

Quick Specs

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator
  • Width: 35.75"
  • Height: 69.75"
  • Depth: 36.25"
  • Energy Star Rated: Yes
  • Refrigerator Size: 27.8 (cu. ft.)
  • Fresh Food Capacity: 18.4 (cu. ft.)
  • Freezer Capacity: 9.3 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: No
  • Sabbath Mode: No
  • WiFi Connected: Yes

See More

 
Image Feature

The Look You Love Without the Fuss.

Now you can have all of the things you love about stainless, without the need for special cleaners or constant attention. LG's PrintProof™ fingerprint and smudge resistant finish easily wipes clean with a soft, dry cloth for a distinctive kitchen that handles real-life in style.

Image Feature

Store More

Stock-up and store everything you need. With a cavernous 28 cubic feet of space, this LG French Door refrigerator gives you ample space for all of your family's favorite foods and keeps them conveniently organized and within reach. Learn more about how LG 4-Door Refrigerators can elevate your kitchen here .

Image Feature

Ready to Serve, at Just the Right Temp.

This full-width, temperature-controlled drawer makes party preparations a snap. Store everything from deli platters to fruit trays at just the right temperature.

Image Feature

Measure First, Order Right.

Nothing is more frustrating than an appliance that doesn't fit. We'll help you find the right one for your space. Watch the Full Movie with Audio Descriptions Watch the Full Movie

Image Feature

Life's better when your home runs smart

Discover ThinQ Care within the ThinQ app -- proactive smart alerts to keep your appliances running smoothly. Get notifications about usage, maintenance, plus early diagnosis right on your smartphone.

The Look You Love Without the Fuss. Now you can have all of the things you love about stainless, without the need for special cleaners or constant attention. LG's PrintProof™ fingerprint and smudge resistant finish easily wipes clean with a soft, dry cloth for a distinctive kitchen that handles real-life in style.

Store More Stock-up and store everything you need. With a cavernous 28 cubic feet of space, this LG French Door refrigerator gives you ample space for all of your family's favorite foods and keeps them conveniently organized and within reach. Learn more about how LG 4-Door Refrigerators can elevate your kitchen here .

Ready to Serve, at Just the Right Temp. This full-width, temperature-controlled drawer makes party preparations a snap. Store everything from deli platters to fruit trays at just the right temperature.

Measure First, Order Right. Nothing is more frustrating than an appliance that doesn't fit. We'll help you find the right one for your space. Watch the Full Movie with Audio Descriptions Watch the Full Movie

Life's better when your home runs smart Discover ThinQ Care within the ThinQ app -- proactive smart alerts to keep your appliances running smoothly. Get notifications about usage, maintenance, plus early diagnosis right on your smartphone.

Features

  • 28 cu.ft. Large Capacity lets you stock up on more of your favorites
  • Fingerprint and smudge resistant finish lets you clean easily with a quick wipe
  • Door Cooling+ helps maintain a cold interior everytime you open the fridge and take out food
  • 2 Freezer Drawers for Maximum Organization
  • Store all your favorite foods while getting the ice you need through the SpacePlus® Ice System
  • ThinQ Care helps monitor and maintain your refrigerator so it works efficiently for longer
Capacity
Freezer (cu.ft.) 9.2 cu.ft.
Refrigerator (cu.ft.) 18.6 cu.ft.
Total Capacity (cu.ft.) 27.8 cu.ft.
Convenience
Auto Closing Door Hinge Yes
Child Lock Yes
LoDecibel™ Quiet Operation Yes
Temperature Controls Electronic/Digital
Cooling
Evaporator Yes
Fresh Air Filter Yes
Linear Compressor Yes
Multi-Air Flow™ System Yes
Smart Cooling® System Yes
Temperature Sensors 6
Dimensions/Clearances/Weights
Carton Dimensions (WxHxD) 38" x 73" x 39"
Counter Depth No
Depth (Total with Door Open) 48.63"
Depth with Handles 36.25"
Depth without Door 29.88"
Depth without Handles 33.75"
Height to Top of Case 68.5"
Height to Top of Door Hinge 69.75"
Installation Clearance Sides 1/8
Standard Depth Yes
Weight (Unit/Carton) 311 lbs./ 335lbs.
Width 35.75"
Width (Door Open 90 with Handle) 44.25"
Width (Door Open 90 without Handle) 39.25"
Energy
Energy Consumption (kWh/Year) 724
ENERGY STAR® Qualified Yes
Freezer
Divider Yes
Door Type Pull Drawer
Drawers 2-Tier Organization
DuraBase™ Solid Drawer Base Yes
Freezer Handle Vista
Freezer Light Premium LED
Limited Warranty & UPC
Compressor (Parts & Labor) 5 Years
Linear Compressor (Parts Only) 6-10 Years
Parts & Labor 1 Year
Sealed System (Parts & Labor) 5 Years
UPC 048231794787
Materials and Finishes
All Available Colors PrintProof™ Stainless Steel PrintProof™ Black Stainless Steel
Back Flush & Metal Cover Over Mechanical Parts
Contour Door Yes
Handles Matching Commercial Handles
Hidden Hinges Yes
Surface Smooth
Refrigerator
Cantilevered Shelves Yes
Crisper Bins 2 Humidity Crispers
Door Bin Construction 1 Piece (Clear)
Folding Shelf 1
Glide N' Serve™ Drawer Yes
No. of Bins 6 total (2 adjustable gallon sized)
No. of Shelves 4 Split (3 Fixed+1Folding)
Refrigerator Light Ceiling LED
Shelf Construction SpillProtector™ Tempered Glass
Summary
Display Type Membrane / White LED
Series LG
Type French 4-Door
Refrigerator ThinQ® Smart Features
SmartDiagnosis™ Yes
ThinQ® Smart Technology Yes
ThinQ Care™ Yes
Voice Activation Yes
wi-fi Enabled Yes
Works with Amazon Alexa, Google Assistant
Water & Ice System
Daily Ice Production (lbs) 3.5 lbs
Dispenser Light Yes
Dispenser Type Integrated Tall Ice & Water Dispenser
Ice & Water Dispenser Yes
Ice Storage Capacity (lbs) 2.5 + 4.0
Ice System Slim SpacePlus®
IcePlus™ Production (lbs) 3.8 lbs
Water Filter LT1000P
Full-Convert Drawer™
Full-Convert Drawer™ Divider Yes

Quick Specs


  • Appearance

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator

  • Dimensions

  • Width: 35.75"
  • Height: 69.75"
  • Depth: 36.25"

  • Features

  • Energy Star Rated: Yes

  • Capacity

  • Refrigerator Size: 27.8 (cu. ft.)
  • Fresh Food Capacity: 18.4 (cu. ft.)
  • Freezer Capacity: 9.3 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: No

  • Extras

  • Sabbath Mode: No
  • WiFi Connected: Yes

LG ThinQ Care Warranty Promo

Offer Expires: 7/11/2024 to 12/31/2024 Must be postmarked by: 2/28/2025

Purchase a qualifying LG product and register it through ThinQ app to receive a free 1 Year Extension on Manufacturer Warranty, valued up to $185. Rebate form must be postmarked by 2/28/2025.

LG Buy More Save More Rebate

Offer Expires: 10/31/2024 to 12/4/2024 Must be postmarked by: 2/4/2025

Receive up to a $2599 rebate with purchase of 2 or more qualifying LG Appliances. Rebate form must be postmarked by 2/4/2025.

LG Appliances Buy More Save More Delivery and Installation Allowance

Offer Expires: 10/28/2024 to 12/9/2024 Must be postmarked by: 1/9/2025

Enjoy exclusive rebate savings with purchase of qualifying LG Appliances. Rebate form must be postmarked by 1/9/2025.

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Interactive Tour

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Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

3.1 out of 5

45% of reviewers recommend this product.

5 Stars

Great features spacious

Shirley18 11/8/2024

I purchased a beautiful spacious LG refrigerator about a week before I went on a 70 day trip.So far so good.
Originally posted on lg.com

Yes, I recommend this product

2 Stars

nice until it died

kennymac68 11/6/2024

Nice frige until it died after just past the 5 year point. I just clened out my fathers house and removed his frige....he bought it in 82 and it is still working. What happened to quality?
Originally posted on lg.com

No, I do not recommend this product

1 Stars

Install issues

Peter Wainwright 11/3/2024

Deliver and turn away due to install issues.......
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

4 Stars

Mixed feelings

Kiki4444 11/3/2024

Large capacity in part due to icemaker in door vs in refrigerator. However small capacity for ice and small cubes. Doors seem to dent easily. No light in bottom drawer which makes it a little difficult at night.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Best purchase

Kipland 11/2/2024

Great product.Best purchase I made all year.Will be getting a LG dishwasher next.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Great features love the air filter

Kipland 11/2/2024

Great product best purchase I made this year. Will purchase LG dishwasher next.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

2 Stars

Disappointed in water taste from filter.

cherylS 11/1/2024

I bought my refrigerator less than a month ago. I am so disappointed in it. I bought it based on the water filtration and dispenser. The water tastes horrible I cant even drink it. I have a new refrigerator and am drinking bottled water Ive talked to customer service several times and so far have gotten no where. They suggested that I pay a plumber come out and check it out Why should I put out more money when the problem is with their product??
Originally posted on lg.com

No, I do not recommend this product

5 Stars

I like the configuration and the water dispenser

Boots31 10/30/2024

I have had this for a little over 2 weeks. It is way bigger than I need but it is really so nice. I will still figure out how to connect to wi fi. Cant figure out why I would use that but I will
Originally posted on lg.com

Yes, I recommend this product

3 Stars

Compressor ice maker arent best otherwise good

Btcikos 10/28/2024

Ice maker is very dependent to outside air. Each summer the ice production slows. After 4 years the fridge stopped cooling. The first instance support was good and replaced the compressor quickly. The second instance 2 weeks later support was fair but repair service has taken over a week to repair. Still waiting...
Originally posted on lg.com

No, I do not recommend this product

1 Stars

fraudulent bill

Nice father 10/25/2024

lg service tech stop by and tried to fix the problem but he couldnt fix it. it looks like I have to buy new refrigerator.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

1 Stars

TERRIBLE PRODUCT AND TERRIBLE SERVICE

MARIMAR0300 10/24/2024

It broke down completely useless after 3 years. It was the compressor apparently a common issue with this model. I was told after 5 service appointments that it was irreparable and that I would get some sort of new unit or a comparable compensation. Ive waited for 4 months. Ive called costumer service about 20 times waited on the phone approximately 40 hours and despite promises that they will take care of it and that someone will call back nothing has been accomplished NOTHING. To say that LG has bad customer service would be misleading the understatement of the year. The customer service is so poor that it deserves to be highlighted as the worse customer service in a business 101 class. TERRIBLE quality TERRIBLE service terrible company.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

It has great features very roomy

Tony173 10/22/2024

I bought this product last month it is very good we like very much
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Terrible customer service reported to BBB

APierro 10/18/2024

Terrible customer service had to report to BBB to help protect my daughters privacy.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

1 Stars

Lifes not so Good at LG.

Philwhisenhunt 10/16/2024

The Freezer Fan failed on this unit due to a problem at the factory. It took 1.5 weeks to get it repaired. During the process we were told we could be reimbursed for lost food once the repair was complete the lost food reimbursement offer was withdrawn. The failure was due to an issue in the factory nothing we had control of. The refrigerator should never have failed in the first place. The manufacturer failed to stand behind their product.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

1 Stars

Only lasted 10 months

ang10 10/16/2024

fan and compressor stopped working in 10 months. Called Lg very poor service and the refrigerator was under warranty. They never did fix it their promise of repair replace or refund means nothing. Dont buy
Originally posted on lg.com

No, I do not recommend this product

2 Stars

Great disappointed

Per49 10/13/2024

We bought 3 LG refrigerators in a span of 10 years. All of them have been failing to freeze or cool after 3/4 years. The last problem was recent and the refrigerator after being checked by a technician was declared unrepairable with restrictions or an internal leakage.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

1 Stars

CREDIT MISSING

NEED MY CREDIT 10/12/2024

MY FRIDGE BROKED 1 MONTH AGO AND LG SENT TECH TO FIX WITHOUT LUCK. I HAVE BEEN WAITING FOR THE CREDIT I WAS APPROVED SINCE OCTOBER 4.2024 AND MY KIDS ARE SUFFERING BECAUSE I HAVE NOT BEEN ABLE TO BUY A NEW FRIDGE. LG IS NOT ANSWERING MY QUESTIONS. I NEED MY CREDIT ONLINE ON LG.COM.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Great fridge until compressor fails within 4 yrs

Y Sharma 10/10/2024

Merely 4 years old and the compressor has failed. The freezer section is not going below 30 degrees and the fridge area is at 50 degrees. Filled out a form using ThinQ app which includes the serial number. Turns out it is out of warranty. Awaiting response from LG support. The design of the appliance is good. There is plenty of space adjustable shelves. We shopped at various places and picked LG because of the design and features. No doubt it is among the best in that space. But an appliance that doesnt cool because of a compressor failing in 4 years totally negates all other positive points. A typical compressor should last 20 years. And that is the reason for 1 star.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Horrible customer service

Dennis Mo 10/10/2024

Horrible horrible horrible. The fridge doesnt work and after agreeing its thier fault they cannot help me get to the store credit.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

5 Stars

Great Service Ecperience

StevenLev 10/9/2024

The tech showed up on time diagnosed the compressor issue quickly and replaced it at no cost. It was a great experience.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

LG Longevity

Johnsfrig 10/9/2024

I purchased this online thru the Home Depot app. The reason my original LG refrigerator died after 14 years of service. Very pleased with LG products.
Originally posted on lg.com

Yes, I recommend this product

4 Stars

Cooling issue resolved

Lischief29 10/8/2024

We had an issue with the compressor and reached out to LG. They came out an replaced the faulty part.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Bad fridge

Yours truely 10/6/2024

Replaced condensor water filter assembly and fan.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

5 Stars

Great Product

Purplegirl1 10/3/2024

I love my new LG FRENCH DOOR FRIDGE- the two freezer drawers are awesome and there is so much room in it
Originally posted on lg.com

Yes, I recommend this product

1 Stars

NOT HAPPY

Cfpsherry 10/1/2024

I bought this in July and have had to have the ice maker replaced. Its still not making ice They have said a LG tech would reach us to set up time and day. So far we have not heard from them. Been over a week since they told me this. Makes no ice or just two drops of ice.
Originally posted on lg.com

No, I do not recommend this product

2 Stars

Waiting for response

Terriship 9/27/2024

I called on Friday...told would get back to me in an hour and someone would contact me within 48 hours ..never heard anything until Monday. Was told that model had bad compressors. ..the fridge was 5 years old I shouldve had to pay anything.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

2 Stars

Decent fridge except the door shelves

DaGh 9/26/2024

Fridge is fine except the door shelves break too easily. 40$ for a replacement. Not very sturdy at least to hold mustard and ketchup. If LG has upgraded their quality this would be a 4.5/5. Its such an annoying hassle to not have the door shelves.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
3 Stars

Warm water

Becky Haskins 9/26/2024

When we first got our new fridge we had very warm water out of the dispenser on the door. I gave it two weeks to fix and it didnt. So I contacted customer service and they told me it would be something that is not covered under the warranty so they went through different steps to fix it but they never did. So to this date we have had it since August 1st and it still has warm water coming out. :
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
2 Stars

Loved the look - but needed repairs at one year

Southerngirl22 9/23/2024

I love the look of this refrigerator. It has all the features we were looking for when we purchased it from Home Depot.However less then a year later the fan for the ice maker went out and needed to be replaced. The repair was done quickly and we were back in business. Two months later the refrigerator started to make horrible noises we called for a repair and overnight the refrigerator stopped working - was not cooling the whole unit. The local repair person who was sent from LG said he would order the correct part - the fan assembly. We believed the part would be ordered locally but was told due to our warranty it had to be ordered from the LG Warehouse in Alabama - BUT it would be expedited according to the contract with LG and the repair shop. It took TWENTY days before the repair person could come back to our house with the part. Totally unacceptable - I called customer service at LG FOUR times and was told by customer service that the warehouse had 7 to 10 days to send out the part to Denver to the local repair company. We are very unhappy with the amount of time we were without our refrigerator and are actually very concerned about the quality of this product since we had a rough start at the one year mark of purchase.
Originally posted on lg.com

No, I do not recommend this product

2 Stars

Jay Fields 9/22/2024

I would never recommend an LG refrigerator to anyone evidently theres a class action lawsuit going on right now about the compressors which I just had to have replaced for $500 after five years. What a joke.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

1 Stars

Stay away from Lg refrigerator.

Mom56 9/16/2024

Dont buy an LG. We have this refrigerator. The linear compressor went out after 6 years. LG company cant find a repairman in our area to replace the compressor. Have talked to lg for days. The company knows they have had problems with the compressor for years. Research Lg refrigerator lawsuit. Stay away
Originally posted on lg.com

No, I do not recommend this product

1 Stars

10 months old

bobby 55 9/16/2024

Lg refrigerator and service are not very good. My refrigerator is under warranty the fan and possibly the compressor stopped working. I am a month without a refrigerator and still trying to get a service person to come to the house. Lg said a tech person will call. Never did. Just getting the run around. Local technicians wont touch Lg products. Remember this is under warranty poor service
Originally posted on lg.com

No, I do not recommend this product

5 Stars

Great fridge

JayBird82 9/13/2024

Love this fridge. So quiet and love the ice options. Spacious with 2 freezers. I love it
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Love the craft ice maker

TomR789 9/11/2024

Ive had this fridge for about 2 years and I love it. Until the craft ice maker had issues. I looked online found a fix and got it working again. After a while it stopped making ice. I turned it off to give it a rest and during that time the ice maker via its app contacted LG and said it was broke. LG sent me an email asking them to contact them to set up a time to have the ice maker replaced. I knew noon of this until I got the email. They came out quickly replaced the ice maker for free and Im loving the fridge again.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Excelente servicio al cliente

Willipaisa 9/9/2024

Acud a LG para resolver un inconveniente con mi refrigerador. La atencin respuesta y solucin fue rpida amable y eficaz desde el primer contacto telefnico con servicio al cliente como al momento de la reparacin por parte del tcnico que nos enviaron. Excelente servicio al cliente Gracias. Familia Zuluaga V. Tampa FL.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Terrible product

Gustavo 65 9/8/2024

Terrible product qualitycalled continuously for repairs. Ice maker clumping ice in reservoir ice and condensation build up in bottom freezer door. LG has changed alot of parts but never fixes problems. Management doesnt care at alldont return callsdisappear after talking to them then nobody knows how to contact them again or thats part of the game they play. Didnt expect this type of response from a big company like LG.Buy a better brand.
Originally posted on lg.com

Yes, I recommend this product

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1 Stars

Terrible Customer Service

Hello LG Wakeup 9/7/2024

Bought the refrigerator 10 months ago and the freezer defrost mode does not work and the fridge temperature goes 60 degrees. Called LG customerservice and they said it would take 3-5 working days to get a repair tech scheduled. 5 days later one was scheduled for a week later he came out said not repairable LG said they need a second opinion one was scheduled a week later and the repair tech said yes the freezer defrost was not working but could not repair it today since he was only called to do diagnostic and not repair and it would be another week before he could come a try to repair the unit. Terrible LG customer service will not buy another LG product because if something goes wrong during the warranty period they dont honor the warranty.
Originally posted on lg.com

No, I do not recommend this product

1 Stars

Bad brand of LG refrigerator

Sherly 9/6/2024

Made loud noise all throughout and now compressor is gone. Lg French door. Less than five years
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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1 Stars

Expensive repairs for applicances 3 years old

Nancy1078 9/5/2024

Purchased three LG appliances 3 years ago. Within the past 5 days all three showed error codes. Also the refrigerator ice maker broke and the touch pad on the oven is broken. $350 just for the part to repair that. Dont know what it will cost to repair the refrigerator. Three years old These appliances are just terrible having to put money out for expensive repairs within three years is just ridiculous.
Originally posted on lg.com

No, I do not recommend this product

2 Stars

Main Circuit Board

Lee 52 9/4/2024

Unit is 4 years old and the Main Circuit Board has Blown Twice now.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

5 Stars

Great Fridge

Riley21 9/4/2024

This fridge is so great It has so much storage for all you items. With two freezers you have space for everythingI also LOVE the ice and water dispenser
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

Will never buy LG again

Dlynne0208 9/3/2024

I will Never purchase an LG Appliance again. The refrigerator is less than a year old and has broke twice now and the service is horrible
Originally posted on lg.com

No, I do not recommend this product

5 Stars

Great features

MomofTalo 9/2/2024

We bought this refrigerator about a month ago to replace our previous one that was failing. It is really close to the same model as our previous with improvements. We love the 2 drawer bottom freezer. We no longer have to dig for items and we are much less likely to forget what we have. It seems to store just as much. This refrigerator seems to be easier to organize. So far everything is fantastic. We dont need all the other fancy features offered by higher priced refrigerators as there are just the 2 of us.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Poor quality first and last LG appliance

MartTn 8/30/2024

Poorly built water dispenser leaked at delivery. 4 years in and stopped colling LG tech still trying to repair after 4 visits without success. This is still under warranty. Never again.
Originally posted on lg.com

No, I do not recommend this product

1 Stars

Shame on LG Broken fridge 33days and counting

LGs not good 8/28/2024

It was good for almost 3 years then stopped cooling. LG sent an incompetent service tech. Replaced board condenser and compressor on day 20. Still broken and now the center flap burns your arm. Day 27 tech removed the new board he just replaced and put the old board that was to be recycled back on fridge and took the new one with him. Fridge and freezer are at 79. I have been in contact multiple times with LG and they keep giving me the runaround. If it cant be repaired then it needs to be replaced. How long should LG be allowed to torture loyal customers by not honoring the warranty. It is so difficult to live out of coolers for 33 days with small children. This is not fair to me or my children going without a fridge so far for 33 days. I was not gonna let LG ruin my childs birthday party. Still no word from LG. Customer service just keeps giving me new CNN numbers and promises of phone calls. No one ever calls. LGs negligence is unacceptable. The way the keep giving new CNN numbers must be their way of making the warranty problems disappear. If you cant track them they dont exist. I have always bought LG from phones to TVs and accessories to all our appliances. That is gonna change. Shame on you LG
Originally posted on lg.com

No, I do not recommend this product

5 Stars

Great Refrigerator by LG

amiller65 8/27/2024

I love this refrigerator I have always had a smaller model with a freezer on the side. I had to remove a cabinet above the refrigerator to make it fit and am so glad I did The amount of room I have with this model is amazing and I love the 2 freezer compartments.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

Games are played

KAndrade 8/23/2024

Repair man took 189 for new filters. I was told there would be no other charge and initial deposit would be refunded back as it was only a temp hold. 3 weeks later they charge my CC for the initial deposit again
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

1 Stars

Will not buy another LG product

JR3177 8/21/2024

Loved the size. Refrigerator is only 6 to 8 years old. It has stopped cooling. I have had issues with the icemaker twice already and purchasing another refrigerator and definitely not an LG. Contacted LG service and was towed it would cost $499 for someone to come out. Not putting any additional money into this refrigerator just for something else to happen again.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

4 Stars

Happy and disappointed at the same time

Fglg 8/20/2024

I purchased this refrigerator at the end of July 2024. I had a similar refrigerator prior to this one. When it was delivered the right hand door was damaged quite a bit. It took three weeks before I was able to get a representative and serviceman from LG to come down and replace it. I was very happy with his work and personality. The right hand door still does not close on its own. He explained to me that thats the style of the refrigerator. Needless to say I always walk in the other room only to hear the bells go off because the door is left open. Also I am very disappointed that it doesnt have a butter keeper. Im still struggling as to where to put the butter . I guess Im not quite sure why LG did not have a close door to keep the butter. Ive resorted to putting it in the deli drawer. I hope my experience from here on in will be more positive. I spent over $2000 this model and Im only wishing that I wouldve been more alert to the fact that it didnt have a butter keeper and the right hand door remains open.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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3 Stars

Repaired Again

RogerE 8/19/2024

I bought this product in Oct 2018. In Dec2023 the compressor failed. I paid over $600 to have it replaced. Again in June 2024 the compressor failed. Unfortunately the repair warranty was only for 90 days. This repair will cost over $500. Extremely disappointed.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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