15-inch 25 Lb. Automatic Ice Maker With Clear Ice Technology In Black Ore

Manufacturer reviews · owners of this model, published on the manufacturer’s site

• The first machine was not installed correctly. The machine moved around then would stop working. Kitchen aid or whirlpool finally sent a new machine after several months of 4 hour phone calls! After correct installation this one seems to be working properly. With a hold on that since it’s only been two months! And the fact that my husband had to secure it better after the installers were finished. Per their instructions. I want to say this ice machine will be great, unfortunately I am holding that review to find out in a few more months if this was really a fix. For now the machine is working well!

  Nonofyobiz03/20/2026 06:56 PM

• this is our second/fourth Kitchenaide ice maker (my dad had 2 also). the last one died per the technician due to a “main board” going out. Anyway, we tried a Koolsomething that made the “nugget” ice. Not good for whiskey and NOISEY as all get out. Cheaper but it got sent back. Ordered this one, came in dinged and apparently previously hooked up but I knew how to fix the hookup issue and the ding was on a back corner…no issues. Quiet, good wet ice, good to have it in the kitchen again.

  Whiskey/Whisky01/15/2026 06:25 AM

• 1st one I had leaked into the cabinet destroyed all the wood - took forever to get a service tech to fix - multiple times after that had issues and parts needed ordering, etc CONSTANT PAIN IN MY BUTT finally just died but took 3 months for service techs to deem it non-repairable - finally got a new one and after 2 days it stops working...You can't make this stuff up...short in the power line - THANKS KITCHEN AID

  redskytony12/18/2025 06:16 AM

• We bought this through Costco Direct. A very good way to buy with delivery, installation, haul away and an extra year of warranty included in the price. Very nice dishwasher and this particular model is good value for the features and price. Quiet, easy to use and works great. The advanced dry feature is particulary good.

  DinsKansas02/23/2026 01:43 AM

• Makes ample, well-formed cubes, doing so with much less noise than the machine it replaces. Door accepts a cabinet face, giving a built-in look.

  Sailor1002/12/2026 06:35 AM

• Had KitchenAid appliances installed in our new construction home and we love the ice maker so much.

  FHS 301/14/2026 09:47 PM

• Icemaker runs all the time. At times it is very noisy.

  Caseymae04/04/2026 07:54 PM

• My icemaker is about three years old. It had a pump failure year one which was replaced under warranty. It stopped working again at the end of two years and kitchen aid steered me to buy an extended warranty from D & G. Now Kitchen aid will tell you that D&G is a separate company and they have no control over their decision. D&G will tell you if they can't fix it they will replace it only if Kitchen aid tells them to do so. I have been paying for the extended warranty for ten months and there have been at least a dozen visits from different techs, For the last six months three different techs have said it was non repairable yet kitchen aid/D&G just sends out a different company. My icemaker has been totally dead for six months and I just get the run around. This icemaker is garbage and the extended service plan from D&G is a scam. Buyer beware.

  bob287005/28/2026 02:25 AM