29 Cu. Ft. 36-Inch 4-Door French Door Refrigerator with Exterior Ice and Water Dispenser in

Manufacturer reviews · owners of this model, published on the manufacturer’s site

• Replaced water dispenser as it would stick in open position then 2 months later water reservoir burst, flooding inside refrigerator under vegetable bins, leaked out the bottom front of refrigerator and onto hardwood floors. Replacement part out of stock, do not have a shipping date. Not happy. Lighting inside of fridge is dull and not many options for changing height of shelfs. Bought on line as there were no models on display in store which was a big mistake. For the amount of money spent to get what I thought was a quality upscale product we are very disappointed with what we have. When ice maker fills the water tray it is very loud. Would like a refund

  Budlim04/25/2026 08:06 PM

• I bought this new one due to power surges that took out my last kitchen aid refrigerator. This one is taller so bigger in side. I love the size. This ice cubes are cube shaped and much better for water bottles. It is colder so we are still adjusting that. Would recommend this model. Also recommend that everyone get a surge protector for all appliances.

  Deb132502/20/2026 05:01 PM

• Freezer temp ranges from +5 to -10 when set on zero. Sent tech repair person to check it and he said there is nothing wrong because it averages +1 over the various areas of the freezer. Told me to not put the ice cream carton in the right side if it is too hard to scoop because that is where the cold air comes into the freezer

  Dayna5101/18/2026 07:31 AM

• Purchased in January to replace a 8 year old Whirlpool refrigerator. This refrigerator makes sounds like whistle and groans. We think it makes these sounds when making ice. This model does not have adjustable shelves. Would rethink that on next purchase. Large freezer space.

  Fish2602/18/2026 02:44 AM

• The doors do not have an individual adjustment to make them even- if they are crooked, you adjust the feet (leveling feet). That that make the actual fridge not level to get my doors to line up. The installers said that and so do the instructions. This is just silly. It's not a bargain basement refrigerator- it should have door adjusters. To get my doors relatively even with each other, the fridge is not level and the left door swings closed on you.

  JanetBme02/19/2026 05:56 AM

• We purchased this refrigerator on 02/06/2026. It was delivered and installed on 02/11/26. By the end of March we noticed water leaking from inside the refrigerator, under the top drawer, onto our floor. It damaged our floor and cabinet. We called for a service call. Had to wait two weeks for someone to be available. The repairman found the issue when he came out on 04-14-26 (a deformed part where the water filter installs). We were told because the refrigerator was so new the replacement part would need to be ordered. It took two weeks for the part and a new appointment to become available. On 05-07-26, after two weeks with no ice and not being able to use the water dispenser, the new part was installed. I had to empty our refrigerator and keep our food cool while the repair was completed. Today, 05-13-26, we discovered water exactly as before. I immediately called the service company that KitchenAid uses. The first available appointment is 10 days out. I called Whirlpool next and expressed my frustration. The agents were compassionate and kind but unhelpful. The warranty only provides for repairs. Not only is a return not acceptable to KitchenAid, they won’t even extend the warranty on a defective product they sold to us, let alone provide any compensation for the damage to our home, the time wasted on clean up of the water or unloading and reloading the refrigerator, or the now four days we will have to take off work to be home for the repairs to be made. I did not post a negative review until I exhausted my options. I will never purchase a Whirlpool/KitchenAid appliance again.

  Amy1405/13/2026 10:40 PM

• After a stumble on the original purchase-the ice maker didn’t work out of the box-this refrigerator has been excellent. Kitchenaid wasted no time in sending us a new one and installed it.

  MLT194805/20/2026 01:04 PM

• Water dispenser had to be replaced within a week (water runs after removing cup). Interior lighting is dull and shelfs can't be adjusted very much. Looks good on outside. Keeps things cold. Ordered online none available to view at store

  Bud 7403/10/2026 03:26 AM

• We loved our old KitchenAid (which, after 25 years, still works like a champ!) but wanted a new model with the drawers! Love them! I wish the shelves were interchangeable from side to side, but I love the folding glass shelf also!

  LindaLLL02/16/2026 11:52 PM

• We’ve had this refrigerator for about a month and absolutely love the interior design. The lighting and wood trim give it a sophisticated, high-end look, and there’s plenty of refrigerator space, especially in the door compartments, which we really appreciate. That said, we do have three main complaints. First, the refrigerator shelves aren’t very flexible when it comes to adjusting height or layout. Second, the freezer would benefit greatly from a small compartment on the inside of the upper door for holding smaller items like ice packs. Third, and most frustrating, is the lack of door adjustment. Our right refrigerator door and handle sit about half an inch higher than the left, which is extremely noticeable. Our installer told us this is a design flaw with the newer models and that the doors aren’t adjustable. The only solution offered was to shim the right side of the fridge, which made it feel unstable and actually look worse. We’ve always been drawn to KitchenAid products and own their dishwasher, stove, and several small appliances, all of which we love. However, this particular design flaw is very disappointing, especially at this price point.

  Courtney58502/19/2026 09:11 PM

• We were talked into this by the salesman, sight unseen, glad we did.

  MLT4805/11/2026 10:20 PM

• We bought the KitchenAid KRMF436SPS expecting years of reliable service at this price point, and instead we have now watched the exact same failure happen twice, in two separate brand-new units. In both cases the refrigerator ran fine for the first month and a half. Then, somewhere between six and eight weeks in, the defrost/condensation drain froze over. Once that drain ices up, the water from the normal defrost cycle has nowhere to go, so it backs up and freezes into a sheet at the bottom of the freezer drawer. From there it overflows and runs out onto the kitchen floor. We were wiping up water and chipping out ice on a unit that was barely two months old. What makes this hard to accept is that it was not a fluke. We had the first unit replaced, the second one was also brand new, and it developed the identical problem on the identical timeline. Two units, same symptom, same six-to-eight-week window. That points to a design issue with how the drain is routed and kept clear, not to a one-off defective part or anything we did wrong. The fridge was leveled and installed correctly, and we did nothing unusual with it. To be fair, when it is working the refrigerator itself is nice. Good capacity, the FreshChill drawer is genuinely useful, the layout and finish are excellent, and it is quiet. But none of that matters if you cannot trust it to not flood your floor. A refrigerator has one job above all others, and a brand-new unit dumping water onto the floor twice in a row is a serious reliability problem. I would think hard before buying this model. If you already own one, keep an eye on the freezer floor for any ice sheet forming, because that is the early warning sign before it starts leaking. When we called Kitchen Aid service, they told us they would call back within a week and tell us when our service appointment would be. Unacceptable! Thank God Costco agreed to take them both back and agreed to refund our money

  JRM7106/02/2026 04:11 AM

• Two replacements units, 4 service calls, removed food 5-times, missed work to find out the first unit had missing door hinges and doors were offline. The second units water resevior had been damaged and line sliced behind the back wall of the unit . Water was spraying behind the wall and collecting in every compartment in the fridge unbeknownst to us. It also collected in the floor. The reservoir appeared to have had an attempt to have it fixed during production as it had glue shoved in the hole. The line was clearly sliced. So still not fixed. Incredibly frustrated. We had to purchase a standalone ice maker to accommodate our need for ice.

  lbcdoglot06/01/2026 08:43 PM